Energize Software

I am unable to hear any sounds. What should I do?

The iPhone has multiple volume settings for different aspects of the device and it is possible that one is set to a low level. Please check the following items:

1) The alarm sounds are based on the volume of your iPod music volume. Make sure when you play music in the iPod portion you can hear it.

2) In the app, make sure the selected alarm type is not set to 'silent' in the individual timer's options.

3) In the individual timer's options, when you press "preview selected sound", if you cannot hear anything, try using the volume up switch on the left side of your iphone during the preview period (The button should change to "stop selected sound" during this period.)

4) The iPhone's mute switch must not be enabled, and the overall iPhone ringer volume must not be set all the way down.

5) The app also has an alarm volume slider in the settings tab of the app. Make sure it is not all the way down.

6) If none of the above work, try deleting the program directly from your iPhone, and then reinstalling directly on your iPhone. However, you will lose any timer configurations you have already setup.

I have changed one of the timer's pictures. Is there a way to change it back to the default picture that came with the program?

Yes. Tap and hold down on the picture icon in the popup keypad screen or single timer view for 3 seconds until you receive an acknowledgement.

Can I have the screen blanked while a timer is counting down and have it sound an alert with the screen still blank?

Since Apple does not allow programs to run in the background, an alert produced by the program can only be sounded when the program is running. The device must not be asleep and the program must be running.

If Apple changes their restrictions, then the feature will be added to the program. However, there is one case where it is possible. If the device is plugged in, with the program running, and you press the sleep switch to blank the screen, the program continues to run and the alert will sound when a timer reaches zero. This is because when the device is plugged in it is not really sleeping like it is when on battery, since it does not need to conserve power in this case.

If I set a timer to link to another, what happens if the linked timer is already counting when the first timer goes off?

The timer that is already counting will be unchanged. A linked timer will only start if it was previously stopped.

What happens when counting down if multiple timers go off at the same time and they are set to produce a sound?

You will hear the combination of all the sounds from each timer at once.

What is the maximum 'up' time?

The maximum 'up' time displayed is close to 555,555 hours which is about 63 years! As more 'hours digits' are needed on the display, the digits will appear smaller in size so they can all fit in the same display space. All 'up' timers start from zero, and can be paused, restarted, or cleared.

I want an alarm to sound every 2 seconds for 5 times, can this be done?

Normally you would use the linking feature to link one timer to another in sequence and do this 5 times. However, for all countdown timers there is a restriction that when counting down and linking to another timer, there must be at least a 5 second separation between the times or else the linked timer will not be triggered.

What is the resolution of the timer?

The resolution is 1 second.

What is new in V1.5?

• Now you can email the value and status of every timer.
• If you have background music playing, when an alarm sounds the music will no longer be stopped.
• Ability to explore the other programs that we offer.